Returns & Exchanges

At Mysterious, we want your style to be as bold as our designs; if your purchase doesn't fit your aesthetic, we offer easy returns within 30 days of delivery. All items must be unworn, unwashed, and in their original packaging with tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original box and attach the prepaid shipping label provided via email to the outside of the parcel.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location or schedule a pickup to begin the journey back to our warehouse.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund or store credit will be processed to your original payment method within 5-7 business days.